Before the current set of analytics and SCM experts, it was the OR/MS profession that drove the development and successful application of analytic and data methods to improve supply chain performance. INFORMS continues to lead in the ongoing challenge of more intelligent and responsive supply chains. In this blog, we will point out some keynote addresses from the current meeting of relevance to successful SCM technology investments.
“Chaos, complexity, and uncertainty” often victimize an organization’s supply chain outstripping the ability of spreadsheet-based tools to respond intelligently. Sounds like 2020? In fact, this comes from one of the original Jedi Knights Dr. Harlan Crowder in a 1997 paper titled “Helpful Hints for OR/MS Consultants”. The purpose of this blog is to revisit this paper since the hints for success are as relevant now as they were then.
The purpose of a vision in this journey is to create a focus on the implementation of decision technology as tools to overcome inherent organizational cognitive limitations of bounded rationality and uncertainty bias to improve SCM. This blog provides some critical lessons to protect a firm’s investment in technology.